A team of technical personnel, led by the General Manager of FFF are based in India to individually supervise all shipments. They also conduct continuous training & development with contract packers by sharing best practice seen in other parts of the world or within India. All packers used by FFF are ISO and HACCP certified, and many having FDA certification as well. This has enabled FFF to grow its business within EU, USA and Japan over the years.

The Quality Assurance Department at MJF Group acts as an independent body to review FFF products and processes in line with standards set for their hot tea brand ‘Dilmah’